The Rental Process
Many have asked us "How do I go about renting a scooter or electric wheelchair?". To answer that question,
we have provided this easy step-by-step set of instructions on how to book your Mobility Center mobility rental as quickly
as possible.
1) Contact The MOBILITY Center.
Call
our Toll-Free number is 800-708-6399 or visit our website at www.yesmobility.com
2) Provide us with the Details of the Rental.
Tell us about your mobility rental needs (e.g. vehicle type, destination and how long you would like to rent). The
MOBILITY Center can arrange for scooters of all sizes as well as both manual and power wheelchairs. If you're unsure
about the scooter that's best for you, simply ask us. Each Mobility Consultant is well experienced and knowledgeable in
all scooter and electric wheelchair types and will be able to suggest the best option for you.
The MOBILITY Center can deliver the scooter to a hotel, residence
or cruise ship port. Remember to ask us about arrangements best suited for your convenience.
To ensure you receive the right scooter that fits your needs, we also require the height
and weight of the person using the rental scooter, electric wheelchair, manual wheelchair ect. If there are any other special
requirements, let us know and we'll do our best to accommodate you.
3) Book your rental Scooter or Electric Wheelchair.
Secure your rental via credit card. The MOBILITY Center accepts the following payment methods:
Visa, Mastercard, American Express, and Discover.
4) Enjoy the Rental Scooter or Electric Wheelchair.
Pick up your Scooter, electric wheelchair, or manual wheelchair at the pre-arranged location. If we
are delivering it to your residence, ensure that someone is there to receive it at the pre-arranged time. If we are delivering
to your hotel or cruise ship, you do not need to be there when it arrives.
Remember to charge the scooter at the end of each day so it is ready for use the following morning. The
charging unit can be plugged into any standard outlet (we suggest plugging it in overnight for maximum power).
5) Return the Scooter or Electric Wheelchair.
For hotel rentals, simply leave the scooter at the hotel front desk. For cruise ship rentals, leave the scooter at
the location where you picked it up -- generally, the lower gangway or embarkation desk (this differs depending on the cruise
line and port). If we are picking it up from your residence, ensure that someone is home for the rental pick up.
